The ever challenging assignment: establishing "Business Processes" for the whole entire consulting firm....
Papers I've Read
Proposal of an Actions and Achievements Organizational Management Methodology (A2OM2) in order to face cultural management improvement goals
Proposal of an Actions and Achievements Organizational Management Methodology (A2OM2) in order to face cultural management improvement goals
Co-author with Jose Machicao, MSc, PMP
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Balanced Scorecard for Information System Department Performance Measurement Framework
Balanced Scorecard for Information System Department Performance Measurement Framework
by:
published in 'Jurnal Sistem Informasi', 2008
In every activity that Information System Department had been done must had a final goal. In order to know, if there is goal already being achieved or not, then it should been determined on how to measure such activities. Balanced Scorecard could been used as an alternative on how to measure the goal achievement. So it could been used by policy maker to decide what the next move afterward.
Book chapter: Emotions in Social Interactions: Construction of Emotion Experience (2008).
Book chapter: Emotions in Social Interactions: Construction of Emotion Experience (2008).
by:
Co-authored with Marinetti, C., Moore, P., dos Anjos, P. L., & Parkinson, B.